Privacy Policy

Nurse reading a book to an elderly woman

At Attend Home Care, we are committed to protecting your privacy. This policy explains how we collect, use, share, and protect your personal information when you visit our website, use our services, or interact with us in any way.

1. Information We Collect

We may collect personal and non-personal information to deliver our services and improve your experience. This may include:

  • Personal Information: Name, email address, phone number, address, date of birth, medical history, and other relevant details provided when you contact us, sign up for services, or request information.
  • Non-Personal Information: Usage data such as IP addresses, browser type, device information, and website usage patterns gathered through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services.
  • Communicate with you about services, updates, and promotions.
  • Respond to your inquiries and requests.
  • Process transactions and manage your account.
  • Ensure the safety and security of our website and services.

SMS Disclosure

By providing your phone number, you consent to receive text messages from Attend Home Care regarding services, updates, and promotions. Standard message and data rates may apply. You can opt out at any time by replying “STOP.” For assistance, reply “HELP” or contact us at hello@attendhc.com.

3. Data Security

We take reasonable measures to protect your personal information, including encryption and secure servers, to prevent unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information in the following cases:

  • Service Providers: We may share information with third-party vendors who help us provide services (e.g., medical professionals, billing services).
  • Legal Requirements: If required by law, such as complying with a subpoena, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze website usage, customize content, and provide targeted advertising. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Object to or restrict our use of your data.
  • Withdraw consent where applicable.

To exercise these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites, and we encourage you to review their privacy policies.

8. Children's Privacy

We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected such information, we will take steps to delete it.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised date. We encourage you to review this policy regularly to stay informed.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: hello@attendhc.com